Ajwa

At Dry Fruition Store, we are dedicated to providing high-quality products and exceptional customer service. We want you to be completely satisfied with your purchase. However, if for any reason you are not happy with your order, we offer a flexible return and refund policy. Please review the terms below:

1. Return Policy
Eligibility for Returns:
We accept returns within 3 days from the date of delivery.

Returns are only accepted if the product is in its original, unopened, and unused condition. If the product has been damaged, tampered with, or used, it will not be eligible for a return.

Exceptions:
Certain products, such as bulk items or custom products, may not be eligible for return. Please check the product description or contact us before purchasing for more details.

Return Process:
To initiate a return, please contact our customer service team at [info@dryfruitionstore.com] with your order number and reason for return.
Once your return request is approved, you will receive instructions on how to return the product.
Return shipping costs are the customer’s responsibility unless otherwise stated.

2. Refund Policy
Refund Process:
Once we receive and inspect the returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used during the purchase.

Refund Eligibility:
Refunds are granted if the following conditions are met:

The product is unopened, unused, and in its original condition.
The product was not damaged or defective upon delivery (please see the Damaged or Defective Items section below).
Non-Refundable Items:
Some items are non-refundable, including:

Products that have been opened or consumed.
Products purchased during sales or promotions (unless otherwise specified).
3. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. Provide clear photos and a description of the issue. We will offer a solution, either a refund or replacement, based on the situation.

Shipping Damage:
If your product was damaged during transit, please report the issue immediately, including images of the damaged packaging and item. We will assist you in resolving the matter promptly.

4. How to Contact Us
If you have any questions or wish to initiate a return or refund, please contact us at:

Email: info@dryfruitionstore.com
Phone: +923062176500
WhatsApp: +923062176500
We value your business and are committed to providing the best shopping experience. Thank you for choosing Dry Fruition Store!

Important Notes:
This Return and Refund Policy applies only to products purchased directly from the Dry Fruition Store.
Dry Fruition Store reserves the right to update or change this policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately.